51 Reviews

Shattered® Mascara

Shattered® Mascara delivers unstoppable length, lift, and volume and has now been reformulated for enhanced lash adherence.

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Customer Reviews

Shanna M. Feb 11 2023

Do Not Recommend

I’m not sure what changed or if some of us are receiving bad batches while others are not but the product seems off. I get dust/flakes with every use. I am past the 30 day return limit so that is not an option. The old product was smooth and would never gunk up. This is completely opposite and off brand. I hope Crunchi figures out a solution or creates a new recipe similar to the old one. I would not purchase this again nor recommend it to friends or family.

Victoria  Jan 21 2023

Mascara is crushing it!

I am so happy I found a clean mascara that is buildable, doesn’t require harsh cleansers to remove it, stays all day, and looks amazing!

Verified Purchase
Autumn W. Dec 28 2022

Improved my lash density!

I had used Shattered Mascara 5 times over a 3 week period and noticed a HUGE difference in my lash density! My husband immediately noticed on a video call with poor lighting when I wasn't even wearing any makeup, and said "your eyelashes look so long and beautiful." The formula glides on and separates each lash with a shiny finish and minimal flaking. I find that the mascara is removed most easily by using a cotton ball with some organic jojoba oil before using the Crunchi facial cleansing bar.

Chelsea Z. Nov 13 2022


I love Crunchi, but I don’t love their mascara. It takes forever to dry and flakes after it does. The mascara is a very wet mascara and not worth the price. Crunchi does many things well, but this is not one of them.

Olivia  Oct 18 2022

Wish I was more impressed

I wanted to love this mascara. I had high hopes from reviews and testimonials but was pretty disappointed. A good 4-6 weeks of use and now has been consistently dry most every day. Improves if I put a drop of saline in but other mascaras do not require this. Because it’s so dry, it is incredibly flaky about 8+ hours after wear. I like the glass tube and sustainability factor. I didn’t like the use of irons in the ingredients but aside from that was happy with ingredient list. Do not recommend.

Jessica  Sep 30 2022


I loved the old formula so I thought this would be similar. However it never dries. So it smears all day if I touch anywhere near my eye. I will definitely try another versions when one comes out. I enjoy my other products.

Verified Purchase
Marissa P. Sep 27 2022

Water Proof and Long lasting!

I love that this is truly waterproof! I do notice some flakiness when I rub my eye but that's usual at the end of a long day!!!!! I wish they had a brown option but I'm loving this mascara anyways! Stays on all day!

Cori A. Sep 26 2022


I love and hate this mascara. It builds wonderfully and I love the look. However it flakes constantly with in minutes and I'm left with black specs under my eyes. I also feel the container needs attention as more of the product ends up in the outside of the container.

Katie C. Sep 06 2022

I wanted to LOVE it

When I applied I absolutely loved it, though my love for the product wore off quickly. I have two complaints, my first is that it flakes soooooo bad. It flakes off all day long and I smear it across my face. My second complaint is that it does not hold a curl. I am so disappointed because it has been the only mascara I have found that does not irritate my eyes. Hoping they can at least fix the flaking problem in the future.

Cassandra M. Aug 28 2022


While I have thoroughly enjoyed ALL of the CRUNCHI products I own, and have seen MEGA results, sadly, I cannot say the same for this Mascara. It smears throughout the day, doesn’t seem to fully dry. I’m constantly seeing flakes under my eyes from it. I was so excited to try this product as I’ve been looking for a clean mascara. But it doesn’t quite seem up to par with the other CRUNCHI make up products. I’ve heard from several other people who have had the same issues.

Mckenzie W. Aug 03 2022

too much flaking

I was really excited to find this brand and mascara but sadly it isn’t work it. In the morning I’d put on the mascara and by noon the mascara would be flaking all around my eyes. It just wasn’t worth it.

Tiffany B. Jul 13 2022

High hopes, but ended up being awful

I was really excited to try the Crunchi Shattered Mascara. However, this is hands down one of the worst mascaras I have ever used (and I LOVE mascara). It goes on clumpy, never actually dries, and flaked terribly. I really wanted this mascara to work, but it just was a fail for me. Definitely wasn't worth $28.

Verified Purchase
Alana F. Jun 20 2022

Stays on all day

Excellent mascara that stays on all day through sweat and even tears! Goes on great, too!

Alana  Jun 06 2022

Better than other mascaras!

I sweat a lot throughout the day whether I'm working or exercising and I love how this just stays on through hours of sweat and even tears! I've tried a lot of other mascaras and cannot say the same about them. I also love how I do not even need to use primer (although I do recommend curling your eyelashes for a more visible look if you have straight eyelashes). It's never clumpy or bulky. The perfect mascara!

Jennifer  Jun 05 2022

Shattered Mascara

I love using this it makes my eyelashes look longer. Glad I switched over.

Verified Purchase
Callie M. May 25 2022

It's Just Ok...

I am thankful to have a mascara that does not contain toxic ingredients, but it's just ok. I have blonde eyelashes and would prefer a brown color vs. black. The mascara is hit or miss as to whether it applies well. Sometimes it clumps, sometimes it doesn't. Sometimes it covers my blonde lashes well, sometimes it doesn't. I don't get why it is so finicky, but I'll keep using it and hope for another reformulation that works better.

Emily J. May 22 2022

My experience

I bought this because my lashes were feeling dry and my eyes were always itchy. I saw a lot of comments about flaking and was nervous about trying it myself. I’ve been wearing it for about a month now and here’s what I’ve got for you: I forget that it’s on most of the time, my lashes feel just like lashes but thicker and more moisturized, there is a little flaking here and there but nothing major, I swear it’s waterproof or very close. I won’t buy another mascara

Stephanie A. May 18 2022


I love this mascara! I'm not a makeup girl at all, I only wear mascara (and occasionally eyeliner) so I'm so glad that I found this one! It really makes my eyes pop! :)

Rebecca N. May 15 2022

Lovely lashes

I love this mascara. It makes my eyelashes look so nice! Definitely recommend. I love knowing that there's no harmful ingredients in it!

Audra C. Mar 31 2022

Not impressed

Been using it for a couple weeks now really trying to love it, but I don’t. It’s clumpy when I apply it, I have to use a spooli every time I use it to smooth out clumps. It also smears really easily. It’s like it never fully dries and will smear throughout the day if I even touch near my eye. I know some people say it flaked a lot for them, I had minor flaking every time I use it throughout the day. Don’t like it but it costs too much not to finish using. :/

Harper  Mar 30 2022


This mascara truly stays put all day! No racoon eyes by the end of a long day! So happy I tried it!

Sharon L. Mar 15 2022

My favorite mascara of all time!

Shattered mascara is so versatile! I can get a natural look with a light application or big, bold lashes with a few applications. I love it! It stays in place all day and makes my eyes pop! By far, my favorite mascara of any that I‘ve ever used!

Verified Purchase
Karin S. Mar 14 2022

don't bother

I had high hopes but this mascara just doesn't work. There is no lengthening, some color but within an hour it's flaking off all over my face. Within 2 hours it's completely gone.

Bonnie  Feb 19 2022


I was excited to get the new mascara after hearing so many good things about it. I had the first formula and liked it, even though it flaked a little. This new version makes my lashes look amazing and longer, but it flakes terribly! If I even bump my eyelashes it leaves specks on my face. They brush right off, but it’s still annoying. I still wear it (I bought three tubes, sigh) but hope for a truly flake-free version soon!

Verified Purchase
Katrin F. Feb 07 2022

Mascara and serum in one!

This mascara is DREAMY!!! Full coverage with only one application, but lasts all day, but easily washes off, PLUS has clearly improved the health of my lashes! I have less lash loss and don't get the mid-day itchy eye that some other mascaras cause. The oils in the mascara make my lashes and lids feel nourished, not dry or irritated. I've started ordering two at a time so I am never without!

E. M. Jan 14 2022

Love this mascara & SO EASY to take off at night

I came across this brand after switching from another clean beauty brand. It’s safe to say I LOVE this Crunchi mascara! There’s a lot in the pot which is great. Make sure to rub some of it off when it’s new so you don’t get too much. The applicator is great and Dan’s your lashes very well. And the best part? You really just need to wet your fingers and lightly run them down your lashes and the mascara releases. No more rubbing on the delicate skin of your eyes! It’s GREAT!

Amber M. Jan 04 2022

No clumps, flakes, and effortless to remove at the end of the day

Mascara has always been a love hate for me. Love the length but hated the clumpy stuck together lashes, and hated how hard it was to get off my eyes at the end of the day. I got this on a whim and it is so fantastic! I get the length I love, without the sticking lashes, and zero aggressive washing at the end of the day to remove it! Love this!!

Verified Purchase
Nadia S. Dec 29 2021

Better but not flawless

The shattered mascara remade is now way better. It elongates my eyelashes and goes on smoothly. The negative is that it still flakes off throughout my day and leaves little black flakes on my face.

Cindy L. Dec 28 2021

Shattered Mascara

I was reluctant to rate the Shattered Mascara with even 1 star. I wore the mascara to a Christmas party and was completely embarrassed when I looked in the mirror after spending time at the party to find the mascara smudged all over and around my eyes. This mascara did not meet my expectations. After reading all the reviews on this product, I'd say it comes up short. As a matter of fact, awful. I would like to return the product for a full refund. I hope Crunchi backs their products!

Verified Purchase
Joyce T. Dec 15 2021

Best Ever!

Over the years, I’ve used several different brands of mascara! This is by far the best!

Tory  Dec 08 2021

Best. Mascara. Ever!

Not only is this mascara clean, but it performs! Not only does it perform but it has made my lashes thicker and longer! This formula is better than the last in that it doesn't flake. Keep making it!

Verified Purchase
Kristel C. Dec 05 2021

New formula review

I'm loving this new formula!! No flaking and it goes on easily. After about 2-3 weeks of using it, I find that it gets a bit harder to apply since there aren't a gazillion preservatives in it, but if you warm it up before applying it goes on smoothly, just like when you first open it. Use your body temp to warm it up (place bottle in your armpit, cleavage, etc). I took a nap today wearing my mascara, and all of my makeup looked like it had before my nap. Way to go on this new formulation!

Michelle  Nov 22 2021

Worse. Mascara. Ever.

As if it wasn’t enough to be insulted by being charged for a foundation sample that other companies give away for free (there wasn’t enough there to even test the color really) but then for some unknown reason I decided to go ahead and give the mascara a try and that was even worse. Clumpy, short lashes that flake everywhere. I’m not sure how they accomplished to make my lashes actually look shorter than they did without any mascara at all. It was amazingly bad. Smeared everywhere. IwantArefund!

Karen G. Oct 29 2021

LOVE the new formula of Mascara!!!

OMG thank you for this mascara reformulation! It doesn't flake, is easy to remove at night & I love the last lengthening! Best part of all... it doesn't irritate my eyes, flake into them or get on my contact lenses like other brands do.

Verified Purchase
Taylor R. Oct 19 2021

Best mascara EVER

The new formula is out of this world! Doesn’t flake at all and my lashes are amazing

Verified Purchase
Cheyenne T. Oct 10 2021

Not my favorite..

Definitely not the best non toxic mascara I’ve found. Bottle looks great, when I open it, it looks great. But it goes on like water. It looked like I had no makeup on. I had to layer and layer it for 10 minutes just to get some build on it where it actually looked like mascara.

Jillian B. Oct 06 2021

So disappointed!

I LOVE Crunchi! I have used their products for years and LOVE everything I have tried...except the mascara!!! I am so disappointed! If I THINK about touching my eyes, it flakes all over my eyes and cheeks. It smears all over my eyelids even when I don't touch my eyes. It feels like it always stays wet and never really dries. I am so sad as I was so excited about this but I cannot recommend this to anyone!

Verified Purchase
Felicia B. Aug 11 2021

Shattered New Formula

I LOVE Crunchi products, but DID NOT love the mascara due to the excessive flaking and black specs it left under my eyes. So I was super excited to try the new formula, only to be disappointed! It still leaves flakes! I will say that there seems to be an improvement in the new formula though. It doesn’t flake as much….but still I’m left with black specs under/around my eyes throughout the day ????

Tracee  Aug 06 2021

Newly Formulated Mascara

I purchase the newly formulated shattered mascara shortly after it was released and I LOVE IT! I love that I have found a clean mascara that also performs! I have not experienced any flaking/crumbling. This is my go-to! Thanks, CRUNCHI!

Am.R  Aug 06 2021

Very Clean

Just received my crunchi mascara yesterday so I did a little sunday low key makeup today. 1st, Im digging the bottle in comes in! 2nd, it doesn't smell like other mascaras, its very organic feeling. Not gunky either. The mascara gave me good length. Not like fake looking or anything, but coated my natural lashes very well. And DID NOT FLAKE AT ALL! And super easy to get off in the shower, left my eyes feeling clean! With my other mascaras I tend to still pick off pieces after I wash my face.

Lauren K. Aug 06 2021

I’m in LOVE!

I wear contact lenses and teach group fitness classes. This is hands down the best mascara ever! My lashes are so long and full, it stays on through intense exercise/sweating, and has a flawless application. I’m hooked for life. Thank you Crunchi!

Verified Purchase
Jessica C. Jul 31 2021


Too much mascara comes out on wand making it a huge mess. Then as the day goes on it flakes into tons of tiny pieces everywhere. I'm constantly trying to rub the flakes away, but just get annoyed and end up scrubbing the mascara off my eye lashes! It's good for short term wear! I wouldn't recommend wearing for more than 4 hours.

Verified Purchase
Jacklyn D. Jul 30 2021

“Shattered” was a good choice for the name

It crumbles all over my face. Doesn’t elongate eyelashes. Very disappointed.

Verified Purchase
Katie B. Jul 29 2021

Skeptical but impressed!

I am a mascara snob. I want the perfect length AND volume, and it’s hard to find that with “natural” mascara especially. I loved the way the previous Crunchi mascara looked, but I had flaking unfortunately. I was skeptical about this new formula, but I am SO pleasantly surprised. Amazing lift and volume, even with just one coat (I usually apply 2). It doesn’t melt or flake off at all!

Taryn G. Jul 29 2021

Much improved!!!

Wow! I am so impressed by this new formula! Not only that, but I am impressed with this company on listening to its customers and causing us to be satisfied and happy with these products. Before this new formula, I was not happy with the wear and flaking of the old one. With this NEW formula, I find my mascara wear lasting ALL DAY and minuscule to no flaking. I even wore it for 12+ hours one day and it was going strong and maybe a few tiny flakes! I LOVE this new formula!

Verified Purchase
Becky H. Jul 29 2021

Love this formula!

I’ve tried many other “natural” mascaras and they either dried out or flaked or just didn’t perform. Loving this mascara and how beautifully it goes on! Let the first coat dry and then put on a second for extra length. If you have extra oily lashes, add the finishing powder to the lashes first! Thank you Crunchi!

Verified Purchase
Becky H. Jul 29 2021


Truly the best toxin free mascara I’ve used! No flaking, super long lashes and volume. Stays on all day even in this Florida heat.

Karen B. Jul 27 2021


I have struggled for years with mascara causing my eyes to sting and water profusely. I have tried dozens of brands, from drug store to high end, and including several “natural” brands. Nothing has worked. I only wear makeup a couple of times a month, but when I want to wear it, I want to be able to! A lady on a Facebook group recommended your brand. What a game changer! I a customer for life mow!

Ginny S. Jul 16 2021

Best I’ve ever used!

First time I put it on, I poked myself in the eye with the wand and it didn’t hurt or burn or anything!! That’s a huge deal!! Every mascara I’ve tried over the years has irritated my eyes and this one doesn’t!

Verified Purchase
Charity H. Jul 13 2021

Still Flaking Sadly!

I was so hopeful with this improved formula there would be no flaking, but sadly I’m still having a LOT of flaking. I’ve tried using the finishing powder on my lashes, I always wait until my Crunchi skincare sinks into my skin, and I always use the finishing powder around my eyes to set my makeup. I like how black the color is, doesn’t clump, and holds my curl pretty well…I love how my lashes look with this formula, but I cannot handle the flaking as it’s unwearable for me. :(

B M. Jul 02 2021

Reformulated mascara is everything and more!

The previous formula always left embarrassing black flakes that would land under my eyes throughout the day. I hated it and would often have to check to make sure they weren’t there periodically throughout the day or before an appointment. I was so stoked when I got the announcement that it had been reformulated, hoping those embarrassing flakes where a thing of the past. This new one DID NOT DISAPPOINT. Black flakes no more!!! Even my husband noticed! LOVE